Solid Manager — Terms & Conditions

1. Use of the site

• The content is for informational and/or project management purposes only.
• You agree to use it legally, without infringing third-party rights or engaging in unlawful activities.

2. Intellectual property

All content, design, logos, texts, and images are property of Solid Manager or used under authorization. Reproduction, distribution, or modification without express permission is prohibited.

3. User accounts

If the site requires creating an account, you are responsible for your password. Accounts violating these terms may be suspended.

4. Limitation of liability

Solid Manager does not guarantee continuous availability or absence of errors. We are not liable for losses from the use of the site.

5. External links

Our site may contain links to third-party websites. We have no control over them and are not responsible for their content or policies.

6. Modifications

We may modify these terms at any time. Changes will be posted here with the updated date.

7. Governing law

These terms are governed by the laws of Colombia.

8. Subscriptions

Once purchased, a subscription will remain active until its expiration date and cannot be downgraded to a lower plan during that period. Accordingly, a PRO subscription cannot be changed to STANDARD, nor a STANDARD to FREE, while still active. Any change in subscription level will only take effect once the current billing cycle has ended.

9. Use of personal data

In compliance with Colombian Law 1581 of 2012 and related regulations on personal data protection, we inform you that any personal data collected through our website will be processed responsibly, securely, and solely for purposes necessary to provide our services.

Data subjects have the right to access, update, correct, and request the deletion of their personal data. To exercise these rights, users may contact us at the email address provided in the contact section.

10. Payments and billing

Subscription payments are made exclusively through the Wompi (Bancolombia) payment platform. By using this service, users agree to the terms and conditions of Wompi. Solid Manager does not store or process users' financial information directly.

All transactions are subject to Wompi’s validation and payment confirmation. In case of payment failures, the subscription will not be activated or renewed.

11. Cancellation and refunds

Users may cancel their subscription at any time. Upon cancellation, any data generated by the subscription will be deleted from Solid Manager databases.

No refunds, whether full or partial, are issued for payments already made.

12. Service availability and maintenance

Scheduled interruptions or technical failures may occur. While we strive to ensure service continuity, 100% availability cannot be guaranteed. Solid Manager shall not be held liable for damages arising from temporary service interruptions.

13. Limitations of use

Users agree not to use the platform for unlawful or improper activities, including but not limited to: spam, fraud, reverse engineering attempts, security attacks, or any action that affects the availability and proper functioning of the service.

14. Modification or termination of service

Solid Manager reserves the right to modify, suspend, or terminate the service, in whole or in part, at any time and without prior notice, when deemed necessary.

15. Jurisdiction and dispute resolution

These Terms and Conditions are governed by the laws of the Republic of Colombia. In case of disputes, the parties agree to first seek resolution through conciliation or arbitration in Colombia, prior to resorting to ordinary jurisdiction.